FAQ

Our team at Alba Wellness consists of therapists who provide psychotherapy (LPCC, LMFT, LCSW, and associate therapists) and not psychologists or psychiatrists.

Psychiatrists are doctors who provide psychotropic medication. Psychologists focus on psychological testing.

Our staff comprises licensed or registered Clinical Social Workers, Marriage and Family Therapists, and Professional Counselors. We all have at least a master’s degree and over 3000 hours of supervised training. Many have specialized training in trauma, couples, and adolescent therapy.

We provide most of our sessions virtually. We have limited availability for in-person services. Therefore, please contact us for the current availability of these services.

We have two offices in the North Los Angeles area:

Both locations have ample parking.

Our administrative office is open Monday through Thursday, 9 – 5:30, and Fridays, 8:30 – 4:00.

Our therapists work different hours and can accommodate some early mornings or evenings. We have limited slots on Saturdays and Sundays.

Please book a consultation with our Admissions Coordinator  or call us at (818) 741-2906. Please have your insurance information and any questions you want us to answer. Please set aside 10 minutes after the consultation to complete our agency enrollment forms.

Our enrollments are vital as they contain legal consent forms and agreements allowing us to provide therapeutic services. Forms detail confidentiality and parameters around your privacy and health information. They explain our agency policies to ensure transparency and understanding so you can confidently move forward.

You have 24 hours to cancel your session. Otherwise, a late cancellation or no-show fee, the total session cost, will apply. However, we understand life happens and encourage you to contact our billing department to discuss any fees.

You can cancel or reschedule your appointment with a 24-hour notice. You can contact your therapist directly. Alternatively, you can leave a message or text our main line – (818) 741-2906. You may be subject to a cancellation fee equivalent to your entire session.

Initial Assessments are 60 minutes. Couples Assessments are 90 minutes. Family Assessments are 120 minutes. Individual follow-ups are between 45 and 55 minutes. Couples follow-ups are 75-90 minutes. Family follow-ups are 90 minutes.

The following are charges for our different services:

Initial Intake Assessment for an individual – $200
Initial Intake Assessment for couples – $250
Family Intake Assessment – $300
Follow-up individual sessions – $150
Follow-up couples sessions – $175
Follow-up family assessments – $200

For information about our limited sliding scale with our Associate therapists, contact us for this option.

If you have insurance, your cost will depend on insurance benefits, deductibles, copays, or coinsurance. Your price may also change depending on the length of your session.

Our couples work follows best practices. You are the client, and our sessions are 75-90 minutes. Insurance mandates that we diagnose and provide “family therapy” on behalf of only one of you, creating a conflict of interest for our couples therapists. Insurance also limits the session to 55 minutes.

Our family work follows best practices. You are the client, and our sessions are 90 minutes. Insurance mandates that we diagnose and provide “family therapy” on behalf of only one of you, creating a conflict of interest for our couples therapists. Insurance also limits the session to 55 minutes.

Ketamine-Assisted Therapy is an exciting but new treatment usually not covered by commercial insurance. We partner with Journey Medical to provide medical support, and your therapist will be with you during the dosage and integration sessions.

To learn more, please book a free 15-minute consultation with one of our certified Ketamine-Assisted Therapy providers.